Desicow.com blog

Recently my mom was scheduled to travel to Mumbai from San Francisco on Lufthansa flight. I was looking for some companion on same flight. Someone to stop by her seat a couple of times during the flight and make sure that she is being taken care of. She doesn’t speak English, which creates a big challenge for her to get to correct gate on transit.

I tried all sorts of options to find companion:

1) Asked all friends to check if someone was traveling by same Airlines.
2) Registered with Travel companion websites like:  sulekha.com, safarsaathi.com, humrahi.net.
3) As a backup I requested wheelchair option although my mom is fit & fine.
4) Posted emails on mailing list at work place and local temple community.

Nothing worked for me.

My mom was stressed out whole month before flight since she was nervous to travel alone. I was worried too, however I kept saying to my mom that “It cools! You will be OK!”

On the day of flight we went to airport early and waited close to Check in queue. As soon as we see some Desi guy or family, we would smile, go next to them and ask “Are you guys heading for Mumbai?”

Third person we spoke to turned out to be a couple with a 3 year old kid who were there to fly Mumbai. We explained our situation and requested if they would help us by making sure that Mom gets some company. They were more than happy to help my Mom.

This couple was of big help, next day I spoke to Mom after she reached Mumbai and she told me about how helpful that couple was.

I promised myself next time when I am traveling to India, I will look around for Parents, smile and just check with them if they needed any help.

Last blog we wrote about the Star Alliance Frequent Flyer of the month. This month we introduce you to the Frequent Flyer Program of Emirates.

In the past quarter or so Emirates has started service from major airports in US to the most of the big cities in India, if it did not have one already existing. So as traveller to India, you are more likely to choose Emirates over other airlines, given that this airline gives good deals on air tickets to India.

Emirates Frequent Flyer program is called SkyWards. Its got 3 tiers, starts with Blue, then as you accumulate miles you upgrade to Silver, and subsequently to the Gold Tier. The Skywards miles can be redeemed not only for Emirates Flights, but also partner airlines of Emirates like

- Continental Airlines,
- Japan Airlines,
- Kingfisher Airlines,
- Korean Air,
- South African Airways,
- United Airlines
- Virgin Blue.

A roundtrip flight from India to USA consists of 15,000 to 16,000 miles depending on starting and ending points, for a family of 2 adults and 1 or more children this can add up to around 40-50,000 miles. These miles can be used in India to fly local with Jet Airways or Kingfisher Airlines, or you can redeem these when you come back to US, while flying with Continental / United. So next time plan to buy tickets to India,  don’t forget to ask your travel agent about getting yourself enrolled in the Emirates SkyWards program.

In the days since you downloaded the DesiCow.com we have updated the US-India Travel kit, adding printable labels for your bags. Just print the label, write your name, address and phone numbers and stick them on to your bags. Happy Flying!!!

If a typical Desi family of 2 adults and 1 or more kids fly to India, every year, they accumulate a lot of miles. If you only spend a short time to learn about earning and consolidating frequent flyer (or buyer) miles, who knows you can earn atleast one ticket free every 2-3 year or so…

We will talk briefly about some Frequent Flyer programs… this time we start with Star Alliance. Star Alliance is the world’s first and largest airline alliance. It was founded in 1997, with 5 members; it has since grown to 21 participating airlines.

The advantage of flying through Star Alliance is that you can redeem miles that you accumulated from any Star Alliance member airline for any Star Alliance member flights. So you can redeem your Airline miles from say Singapore Airlines, in a flight operated by United Airlines, because both these airlines are part of Star Alliance.

Some of the participating airlines in Star Alliance are:

1. Singapore Airlines
2. United Airlines
3. US Airways
4. Air Canada
5. Lufthansa
6. Air India was scheduled to be a full member by mid-2009
7. Continental Airlines is scheduled to be a full member by September 2009

According to the Star Alliance Website, this is what you need to do to get your frequent flyer miles.

1. Quote your frequent flyer number every time you book with any Star Alliance member airline or travel provider. Your number appears on your membership card.
2. Show your membership card when you check in for any flight to ensure you earn your miles or points.
3. Save your passenger receipts and boarding passes. If your miles or points do not appear on your account, send your tickets and boarding passes to your frequent flyer programme service centre and have them credited to your account. Allow six to eight weeks from the date of request.

We will write more about Frequent Flyer Programs of airlines in subsequent newsletters… Till then… fly smart.

Best regards from The DesiCow.com Team.

couple of websites which have contact details of India Travel Agents [Desi Travel agents] in USA.

http://www.thingsindian.com/travela.htm

http://www.nyindia.us/travel-agents.html

http://www.thedesicentral.com/travelagents.htm

http://www.udeps.com/travel_agents.html

If you guys know of any more websites please let me know, I will be glad to add it to list.

Also do not forget to try DesiCow.com . DesiCow.com is a new website that connects you with Travel Agents. You submit your trip details and Travel Agents submit quote.

Actually we don’t charge fortune, we charge Travel company small fee of 10 cent every time a travel agent submits a quote.

What are benefits of this?

Quality of data.
we are looking for quality data. Although at this point of time I just have two travel agents on board [I am intentionally delaying more agents to come on board, I will talk about this in some other post],  but eventually we will have couple of agents from several regions in USA. These agents would be reliable people to deal with, one who gives good price for your tickets.

Works for everyone
People who are submiting Trip requests to gather quotes their contact details are only shared with Travel agents who are interested in selling that ticket.

Branding of Travel Agency
Staying active on website by submitting quotes for trip requests helps you get in touch with person who is looking to buy tickets, at the same time brings you in front of people [ and search engine, these
features are yet to come on website (Heard of SEO services charging 100s of dollars for optimizing your company website to perform better on internet? Desicow is soon going to make your life is easy in that
aspect)]

Advertisement sucks!
I am an engineer. Ask me to write a complex program, I will be more then happy to take a cup of coffee and get to work on my laptop. I love my job. Who the hell wants to call travel agents and ask them to get on board on some new website? Wait a minute I have got one easier option, let me register on google adsense and start flashing those advertisements on my website. I have done this in past and it has paid very well. However I don’t want to show advertisements this time for one important reason. The usual principle is get lot of users by attracting to your website, show them add, make users click on some of the ads, make money. So you put efforts in bringing users and then try to change their focus from your product (website) to all 1000s of ads [including ads of how to improve your sex life, loose 10 pounds and win ipod since you were luckiest 100000th visitor].  No advertisements.

This is something that happened a couple of years ago when I was fresh from India. I’m sure many of you may have had similar experiences. (Of course my tickets, paid for by my employer, were purchased from Desi Travel Agents, though it is a less known fact that travel agents get you the best of deals on air tickets).

Having recently opened an account with Bank of America, I had to go over to the bank, which was across the street to inquire about something. My office was on the outskirts of the city, so ample space available for parking, courtyard, small lakes, beautiful trees, wild birds, lawn…..

So here I was at a the edge of a road junction, admiring the lawn, the trees and the birds, the beautiful pond, and the sunny weather. Suddenly I realized that a big SUV has stopped about 20 feet away from me while I was looking the other way. The lady driving the now stationary car moved her hand suggesting that I cross the road. And for a split second I was amazed….. too amazed to understand what was happening. I swiftly took control of the situation, realizing that she assumed that I was standing there to cross, with a motion of my hand I conveyed that I’m not going to cross, and took small steps in the direction I wanted to actually go (along the road) with a smile which I hope, conveyed a THANK-YOU. The car then left…. but I couldn’t take the smile off my face.  WOW !!! I was left to myself with a big sensation of WOW. People actually wait for pedestrians to cross first, and then drive away. Though now I take it for granted that they will stop.

Desicow.com is not spending money in promoting website. We are trying to reach out people on social networks like orkut.com and relying heavily on word of mouth publicity. We are positive that desicow.com solves some small real world problem and it is worth trying and it is something I will use it personally when I am planning to buy Air Tickets to India. (This was one of the important criteria suggested by my mentor “Do some project only if you would use it personally”)

Is it difficult to reach wider audience ?
Yes! Its extremely difficult to reach out people. In today’s world we are bombarded with 1000s new products and services every day.  There is no way you can catch up with everything.

One thing we surely don’t want to do is “bump in to people”, what I mean by it is, we dont want to jump on people’s head and talk big about desicow. We want help from people like you to spread word. I want some of you to help me shape this project, send me any negative feedbacks you have or ideas you have to make this website popular.

Will we ever get huge traffic like some of the top 5 popular Desi websites ?
Not sure about that. May be not because we are not looking for 10,000 people to visit us everyday and most of them bounce back. We want those 1000s people who are planning to buy Air tickets to India in near future. We want those 1000s of people who like small community websites like Desicow.com, which are started by some ordinary guy as side project. We want those 1000s of people who like to refer their friends and family about some useful & purposeful services.